Pay an invoice or add account funds

Understand the difference between a deposit and paying an order.

Step by step

1. Open the invoice for the order you want to pay and review its amount and payment status.
2. Choose an available payment method. If using account balance, make sure it covers the invoice total.
3. To add funds, open Add Funds or Deposit and follow the selected gateway instructions. A successful deposit adds balance; it does not necessarily pay an existing invoice.
4. Return to the unpaid invoice and complete its payment when using wallet balance.
5. Wait for payment verification before retrying. Contact support with the invoice number and gateway reference if you were charged but the invoice remains unpaid.
6. Never send card numbers, payment PINs or banking passwords to support.